CASE STUDY

How Solidroad built a predictable outbound engine from pre-seed to $25M Series A

How Endorsed AI built Solidroad's predictable outbound engine from pre-seed through their $25M Series A.

May 4, 20269:00 AM
Solidroad

At a glance

Solidroad is an automated quality management platform that helps CX teams optimise both human and AI agents. They work with enterprise support, sales, and customer success teams to make every customer interaction better, faster, and more consistent.

We started working with Solidroad before they had a sales team. They were pre-seed, had no outbound infrastructure and needed a way to generate pipeline from scratch. We became one of their first lead generation channels and stayed with them through every stage of growth from pre-seed to YC, through their seed round, and all the way to a $25M Series A.

Over the course of the partnership, our pipeline accounted for 30% of Solidroad’s revenue. We closed over $1M directly from the leads we generated, and the revenue and pipeline we built played a direct role in supporting every funding round, including their Series A.

Direct from our leads$1M+ closed revenue
Pipeline we generated30% of revenue
Our revenue helped secure it$25M Series A supported
Full journey partnershipPre-seed to Series A

The challenge

When Solidroad first came to us, they were early. Really early. Pre-seed, no sales team, no outbound infrastructure, and no predictable way to generate pipeline. Everything was founder-led.

They had a strong product vision but needed to get it in front of the right people. The challenge wasn’t just generating leads it was figuring out who the right buyers were in the first place. Their ICP was still taking shape, and without a dedicated sales function, every meeting mattered.

Solidroad needed a partner who could build and run their outbound engine from scratch, while also being flexible enough to evolve the targeting and messaging as the company grew and the ICP became clearer.

The solution

Building Outbound From Zero

We built Solidroad’s entire outbound engine from scratch. Email and LinkedIn were the primary channels, with infrastructure, targeting, and messaging all created from the ground up. In the early days, we were one of their only sources of qualified pipeline.

Refining the ICP Together

This wasn’t a case of being handed a perfect ICP and executing against it. We worked closely with Solidroad to test, iterate, and refine their targeting over time. As the product evolved and the market responded, we honed in on CX and customer support leaders as the ideal buyers. Every campaign taught us something, and we fed those learnings back into the strategy.

Multi-Channel Outreach

We ran coordinated campaigns across email and LinkedIn, testing messaging angles, audience segments, and sequencing to find what converted. Our paid ads approach to outbound meant we were constantly A/B testing, cutting what didn’t work, and doubling down on what did.

Scaling With the Sales Team

When we started, Solidroad had zero salespeople. As the company grew, so did their team, eventually reaching 10+ in sales. Our role evolved with them. We went from being one of their only lead generation channels to integrating directly with their growing sales function, ensuring our pipeline fed seamlessly into their process and that meetings were landing with the right reps at the right time.

Supporting Every Funding Round

At each stage; pre-seed, YC, seed, and Series A, the pipeline and revenue we generated served as tangible proof of traction. The $1M+ in closed revenue from our leads and the 30% revenue contribution gave Solidroad a clear, data-backed growth story to present to investors, playing a direct role in supporting their $25M Series A.

The impact

Over $1M in revenue was closed directly from the leads we generated. That pipeline accounted for 30% of Solidroad’s revenue, making outbound one of their most significant growth channels.

The revenue and pipeline we built didn’t just drive commercial growth it supported every funding round from pre-seed through to a $25M Series A. Investors could see a repeatable, scalable outbound engine delivering real results.

Solidroad’s sales team grew from zero to 10+ over the course of our partnership. We evolved from being their only outbound channel to a fully integrated part of their GTM motion, with our pipeline slotting directly into their expanding sales function.

The ICP work we did together landed on CX and customer support leaders as the core buyer, a targeting decision shaped by the data from hundreds of campaigns we ran and iterated on together.

Endorsed AI became our entire outbound engine. 30% of our revenue has come from their system.
← Back to case studies
CASE STUDY

How Solidroad built a predictable outbound engine from pre-seed to $25M Series A

How Endorsed AI built Solidroad's predictable outbound engine from pre-seed through their $25M Series A.

May 4, 2026

$1M+ closed revenueDirect from our leads
30% of revenuePipeline we generated
$25M Series A supportedOur revenue helped secure it
Pre-seed to Series AFull journey partnership

Endorsed AI became our entire outbound engine. 30% of our revenue has come from their system.

Mark HughesCEO

At a glance

Solidroad is an automated quality management platform that helps CX teams optimise both human and AI agents. They work with enterprise support, sales, and customer success teams to make every customer interaction better, faster, and more consistent.

We started working with Solidroad before they had a sales team. They were pre-seed, had no outbound infrastructure and needed a way to generate pipeline from scratch. We became one of their first lead generation channels and stayed with them through every stage of growth from pre-seed to YC, through their seed round, and all the way to a $25M Series A.

Over the course of the partnership, our pipeline accounted for 30% of Solidroad’s revenue. We closed over $1M directly from the leads we generated, and the revenue and pipeline we built played a direct role in supporting every funding round, including their Series A.

The challenge

When Solidroad first came to us, they were early. Really early. Pre-seed, no sales team, no outbound infrastructure, and no predictable way to generate pipeline. Everything was founder-led.

They had a strong product vision but needed to get it in front of the right people. The challenge wasn’t just generating leads it was figuring out who the right buyers were in the first place. Their ICP was still taking shape, and without a dedicated sales function, every meeting mattered.

Solidroad needed a partner who could build and run their outbound engine from scratch, while also being flexible enough to evolve the targeting and messaging as the company grew and the ICP became clearer.

The solution

Building Outbound From Zero

We built Solidroad’s entire outbound engine from scratch. Email and LinkedIn were the primary channels, with infrastructure, targeting, and messaging all created from the ground up. In the early days, we were one of their only sources of qualified pipeline.

Refining the ICP Together

This wasn’t a case of being handed a perfect ICP and executing against it. We worked closely with Solidroad to test, iterate, and refine their targeting over time. As the product evolved and the market responded, we honed in on CX and customer support leaders as the ideal buyers. Every campaign taught us something, and we fed those learnings back into the strategy.

Multi-Channel Outreach

We ran coordinated campaigns across email and LinkedIn, testing messaging angles, audience segments, and sequencing to find what converted. Our paid ads approach to outbound meant we were constantly A/B testing, cutting what didn’t work, and doubling down on what did.

Scaling With the Sales Team

When we started, Solidroad had zero salespeople. As the company grew, so did their team, eventually reaching 10+ in sales. Our role evolved with them. We went from being one of their only lead generation channels to integrating directly with their growing sales function, ensuring our pipeline fed seamlessly into their process and that meetings were landing with the right reps at the right time.

Supporting Every Funding Round

At each stage; pre-seed, YC, seed, and Series A, the pipeline and revenue we generated served as tangible proof of traction. The $1M+ in closed revenue from our leads and the 30% revenue contribution gave Solidroad a clear, data-backed growth story to present to investors, playing a direct role in supporting their $25M Series A.

The impact

Over $1M in revenue was closed directly from the leads we generated. That pipeline accounted for 30% of Solidroad’s revenue, making outbound one of their most significant growth channels.

The revenue and pipeline we built didn’t just drive commercial growth it supported every funding round from pre-seed through to a $25M Series A. Investors could see a repeatable, scalable outbound engine delivering real results.

Solidroad’s sales team grew from zero to 10+ over the course of our partnership. We evolved from being their only outbound channel to a fully integrated part of their GTM motion, with our pipeline slotting directly into their expanding sales function.

The ICP work we did together landed on CX and customer support leaders as the core buyer, a targeting decision shaped by the data from hundreds of campaigns we ran and iterated on together.

Ready to Build a Predictable Revenue Engine?

Book a 30-minute strategy call to see if Endorsed AI is the right fit for your company.

Book a Strategy Call